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Guidance. Enthusiasm. Role Modelling.

Carpetright - HR11939-Edit-Edit Guidance. Enthusiasm. Role Modelling.

Deputy Store Manager

Are you looking to take that next big step in your retail career? Ready to channel your infectious enthusiasm, team spirit and customer obsession towards something really special? Look no further! Our Deputy Management team play a vital role in inspiring our colleagues, caring for our customers and driving us forward at warp speed. And we’re always ready to take on more. Ideally you will have held a similar position before and be comfortable working in a customer and target focused environment. In return, we offer the opportunity to drive your career forward with the nation’s Number 1 flooring specialist. Think you have what it takes? Fast forward your retail career– become a leader in your field and one of the proud faces of Carpetright.

To see if you are right for the role why don’t you take our Deputy Manager quiz below?

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Fast forward your management career!

Ready for a big move with the nation’s favourite flooring retailer? Take our quiz to discover if a role as a Deputy Store Manager is the right fit for your management career. You’ll get a taste of some of the challenges you’d face within the role, and the opportunity to choose from different responses. The results can help you decide whether you’d like to proceed with an application and join the best in the business.

Fast forward your management career!
17%
Question 1/6
Question 1

A natural team player, part of your role is to manage and support the Advisors in store, especially when the Store Manager is off. You see two of the advisors in your store arguing over who can claim a sale. What’s the best solution?

34%
Question 2/6
Question 2

As well as providing support, your role is to motivate and inspire your colleagues to be at their best. One of the In-Store Advisors has come into work 15 minutes late for the second time this week. They’re usually a good performer but have been distracted for the last couple of weeks. The Store Manager is off work today and you need to take action. What would you do?

50%
Question 3/6
Question 3

As a Deputy Manager, you’ll also work with customers directly to help them make the right choices and place their orders. You’ve successfully helped a customer choose the best carpet to transform their home, but the total is over their budget, and they think it might be too much. How would you respond?

67%
Question 4/6
Question 4

We know that you’ll take more pride in working for us if you get to work in a way that suits you best. Rate how true each statement is for you (1 - Strongly disagree; 2 - Disagree; 3 - Neither agree nor disagree; 4 - Agree; 5 - Strongly agree).

I enjoy leading others to perform at their best.

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  • 4
  • 5

I love helping others – we’re stronger together.

  • 1
  • 2
  • 3
  • 4
  • 5

I focus best when I’m working towards a specific goal.

  • 1
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  • 5
84%
Question 5/6
Question 5

There’s never a dull moment here - multi-tasking and managing customers in store, online, and on the phone is standard. A customer has just entered the store whilst you’re emailing another customer. What’s the best way to respond?

100%
Question 6/6
Question 6

While you’re preparing a quote to fast-forward a customer’s kitchen floor order, they show you a photo on their phone and you notice that they’re also having some decorating done in their lounge. How do you respond?

Great job

Based on your answers it seems like a role as a Deputy Store Manager with us would be a perfect fit for you! We’re stronger together, and would love you to apply. Check out our current vacancies and fast-forward your retail career here.

Great job

Good job

Your answers show there is real potential for you to thrive in a role with us as a Deputy Store Manager. Check out our current vacancies and apply here or you can read more about the Deputy Store Manager role first.

Good job

Thanks for taking our quiz

Based on your answers, it seems like this might not be the most suitable position for your skillset. Luckily, there are many other opportunities for you to get involved and become one of the best in the business. Explore our careers site to find out more about working for us or click here to see our list of vacancies and apply.

Thanks for taking our quiz
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Big challenges, bigger rewards

Our deputy management teams are self-motivated, customer obsessed and always relish a challenge. As part of the store leadership team, their confidence is vital, as the role involves coaching and motivating the team to consistently provide exceptional customer experiences and ensure targets are met. In return, they enjoy a rewarding, fast-paced career with an attractive salary and commission structure.

  • Alongside demonstrable experience in a supervisory role, you’ll need the ability to develop lasting relationships with both customers and colleagues. Previous retail experience is not essential; however you should have:

    • The ability to plan and react to changes as they happen.
    • An interest in home interiors and willingness to share opinions.
    • A flexible approach to working hours across the week, including weekends and evenings.
    • A can-do, will-do approach.
    • Self-motivation and bags of initiative.

  • With first-class training, a holiday and pension scheme in place, this is a great opportunity to drive your career forward with a fantastic brand. You can also expect:

    • A 3 week-long induction course, including remote accessible online learning options, webinars, live training via teams etc.
    • The opportunity to meet and learn from our CEO on your very first day.
    • Sessions with the head of each department covering our product and service range.
    • Practical activities to demonstrate our sales techniques and how we measure up to the competition.
    • The opportunity to practice what you have learned before being signed off as an official Graduate by our Training and Development team.
    • Ongoing, post-induction training, including role-specific e-learning courses, ensuring you are always ahead of the curve.
    • A generous staff discount scheme.
    • Part of a rapidly growing group.
    • Life Assurance.
    • Sick pay scheme.
    • Career progression.
    • Ongoing training.

  • Our Deputy Managers can expect a challenging yet rewarding career journey towards becoming a fully-fledged Store Manager.

Hear from our team…

  • Stuart

    What makes Stuart believe that we’re stronger together?
    Carpetright is a company that has always put the customer experience at the heart of everything we do, and the cooperation between stores throughout the company creates a healthy sense of community. My time here has been so rewarding.

    Stuart

    Deputy Manager

    Hermiston Gait

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  • “Great people, Great vision as a company, Great Training’ Great management.”

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